thor motor coach radio not working

I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. **** has not acted in good faith, as the documentation will show. {priceLabel}: Not sure where the in line fuse is located any help locating would be appreciated. From the time we purchased the coach we have only driven a total of ***** miles. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Apparently, they couldn't come to an agreement with ****. Number Of Discs. Our 2019 ************ Motor Coach seats have started to completely disintegrate. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. ** Day 2 we tried using the microwave again. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Mr. ******** needs to arrange pick up with the **** dealership. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. We have been diligently working non-stop to get the flooring and heating breech issues resolved. And not have heard from them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. Did you recently have your batteries drain on you? 01/03/2023. I am not in a place where I can plug in and charge the house batteries. Would be a great hunting rig! UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! From researching this seems to be a problem with a lot of Thor coaches from that year. Class Cs with the beloved luxuries of Mercedes-Benz. We have a water leak and it has caused extensive damage. Hello all, new to the forum and a first time RV owner. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Save. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Nobody will build them better. Seal leaks and causes extreme noise when driven at highway speeds. With all the family-friendly and pet-friendly features, you'll love traveling in . For more information, visit. . He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. The Border Hookups Hit The Road With A New Song. Thats where the water is coming in, it came that way from the factory. 40,000 miles. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Most of the issues listed on pdf ************************************************************** 2021. Our BIGGEST Class C is HERE!! Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Class Cs with the beloved luxuries of Mercedes-Benz. Stock Number JavaScript is disabled. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. ************************* was working with us right up until he moved to a new position in March of 2022. **** did send the new flooring to CW. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. The pivotal combination of large Class A amenities with more power than a typical Class B RV. 2003 Jazz Toy hauler 5k obo Needs work. It's been non-stop. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. Need advise, had a shop replace house battery and repair inverter. The only two fuse I found for radio was one in the Ford block marked radio, which was good. State: Texas. I bought a brand new Thor Hurricane 35M. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Begin with this one! The solenoid is subject to failure and if it does, the switch will do nothing. We purchased a 2016 ************ 40xte with ****** miles on it. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Status: Answered. We cannot even drive this rv with fear it might shutoff again. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. I am rejecting this response because:This is the same response I received earlier. 40 gallon fresh water tank. Save. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Front radio not working. . We have spent more than three years trying to get these issues resolved. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Posts: 2,166 THOR #11781. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. Does not include Hitch work or accessories. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. He moved to a new position. We have a leak in the back window of 2018 Thor Axis 24.1. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. They gave **** rv support ***********. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). ", VIN # ****************. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Read More: https://thormotorcoach.com/legal/ Any price listed excludes sales tax, registration tags, and delivery fees. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. Inventory shown may be only a partial listing of the entire inventory. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Is there a video or "How To" instruction on removing window, fixing problem and replacing same? It has been sitting for a year. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Stock photos may not represent actual unit in stock. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Thor is offering to repair by patching roof.

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