The comments included "So you like throwing your money away?this is money you already spend on your vacations". Don't have an account? Our friends did, for sure. Judging by everything I'm reading, nothing has changed and they are still lying. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Is this Your Business? we are convinced we made a BIG mistake and composed a letter to cancel the contract. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. The price level of this organization is high according to consumer reviews. Vacation Club. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Called better business and state of SC. We put down $1200 on our credit card and signed the financing paperwork for the rest. Dont Miss: Hicv Vacation Package Kissimmee Fl. We have excellent credit and I don't want this to ruin it!
We bought 3,000 points for around $13K. Perhaps, the finest resort community along the Atlantic Coastline. Others, however, pose a big financial risk. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Initial Palmera Vacation Club complaints should be directed to their team directly. Must call to book. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). I am still suffering with cancer issues and cannot pay my medical bills. Had enough of Palmera. What is Palmera Vacation Club's Facebook? Check the spelling of your query. purchase it back from us. This was a hassle no doubt. Proudly SupportsTimeshare.com. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Payment . According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. They lie right to your face and then remind you that nothing they say is legally binding! Travel benefits are administered by third party providers under contract with RCI, LLC. sonyasample@gmail.com. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. BBB Business Profiles generally cover a three-year reporting period. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. File a complaint. Did they give you any bonus items ? There are no exact matches available. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Like all the other complaints prior to me. You must log in or register to reply here. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. ST-26552. My wife and I was deceived and lied to, they are good at what they do. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Amount Settled: $0.00. In We purchased a 3000 point timeshare for $12, 500 from Palmera I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Contacts:There are no additional contacts. We paid cash, so we don't have that leverage. Desired outcome: After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Amount in Dispute: $1,500.00
We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Please be wary when you go on this tour. Sleeps 8 . Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Our ETA was just after 5, so I wanted to call in. Resolution Sought
Looking for Palmera Vacation Club Login? International Association of Better Business Bureaus. No. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. $12,000. Each unit is professionally decorated and refurbished every year. All prices are based in U.S. dollars (USD). Reviews are most valuable when they are original and unbiased. The travel prices the salesman Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. get quotes and more. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Regards, This will surely increase the credibility of your complaint. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. The club promoter is making a profit somewhere along the process. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Fla. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Should I contact the finance company as well to let them know we have canceled the contract? Most real companies would take the time..will see where it goes. Working hours Sun 9:00 am - 5:00 pm Do we have any recourse to either go back to original rules when we joined or get out of contract? It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Still no return calls. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. With points, you have the utmost flexibility with booking trips where and when you want. Seller of Travel Reg. I have tried multiple times and never receive a response from the request. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. What is the cost??? Down and my maintenance fee. Barcelo/occidental vacation club is a rip off. Write reviews, ask and respond to questions,
Also publication TIMESHARING TODAY. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. The complaint has been investigated and resolved to the customers satisfaction. We returned Websites:There are no additional web sites. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Lets say you take a week-long vacation every year somewhere new. All of the lies, promises, and representations are part of the scam. Weeks Float . One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Get direct access to Palmera Vacation Club through official links provided below. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Cancel.We want out of Palmera. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. true. If we can verify it in our system, an email will be sent to you with your password. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). View summaries of the complaint descriptions and responses. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. BBB Business Profiles are subject to change at any time. So why do people still buy timeshares? In fact, about 85% of timeshare owners love their brand or resort. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Scam Clue 2: A promotion claiming youve won something. This would leave me with only the maintenance fee to pay. This is a massive operation I thought. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. They never answer our calls I but 5000.points and paid $2000. He purchased from previous individual owner 10 years ago. Copyright 2020 Business Consumer Alliance All Rights Reserved. Does anyone else have experience with this and any advice? Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. We were told they no longer sell that The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Points 3,000 . Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Sign up for free now, Sign up for free to participate on the website. All content should be genuine and unique to the guest. In Share your photos and videos with others to prove the truth of your words. Location. Extra VacationsSM getaways prices are based on a seven-night stay. BCA has no information regarding government actions at this time. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. BBB reports on known marketplace practices. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. VSI the company that supposedly sells your previous timeshare is also irreputable. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). If we can verify it in our system, an email will be sent to you with your password. A lot of robocalls are currently making this pitch. After purchasing, I was told to just click Book Me and schedule my trip. Clear all He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. We retained Reporter3228572. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Useful. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. View Details. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Is this your company? Prove them wrong! Barcelo bought out Occidental right . My dad had this happen and he called them and said he was not paying anothe dime. Help please. The latest complaint timeshare fraud was resolved on Aug 04, 2017. The most helpful contributions are detailed and help others make better decisions. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. $291.18/mo Est. They think all they have to do is change their name or change management companies and people won't find out. The letter I sent via fedex was received by someone at PCV this morning. Remove some or all of your filters below. Buyer Beware!!!! Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. So he takes us to another person so we can "check out". The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Click here to explore the Palmera Portfolio. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. You May Like: What Is The Cheapest Caribbean Vacation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. To be updated with all the latest news, offers and special announcements. The travel prices the salesman Have you tried contacting them? 13 A timeshare is not what you may think it is. Palmera you have take advantage of to many families and it is time for answers. I am one of those seniors who purchased on the promise that they would sell current time share. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. 602357907. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? The latest review amount billed was posted on Feb 28, 2023. They promised it would be sold in 3. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. RCI, LLC is not responsible for any activities or services provided third party providers. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Read full review of Palmera Vacation Club. The lady I spoke too had no interest. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. For a better experience, please enable JavaScript in your browser before proceeding. Recent Reviews 213. No response. This offer only applies to new reservations. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. I have already paid $2655 plus $846. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. We did not need Palmera without this. I want to close my bank account in hopes of getting away from these vultures. This fact does not disparage the company in any way. Reply. Hawaii TAT Broker ID #TA-023-193-6000-01. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Recommended Reading: Best Places To Invest In Vacation Rental Property. OMG!!! Palmera Vacation Club ranks 198 of 1943 in Real Estate category. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. I have tried multiple times and never receive a response from the request. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. And can't book anything. Scam Clue 5: A promotion that poses as an investment. Desired outcome: Desired outcome: Type in the email address you registered with. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Nothing has been done and calling makes it clear no one cares. Our credit is being held hostage by Palmera Time Share. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Argentina Australia Belgi (Nederlands) Belgique (Franais) Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. This is a multi-location business. At this point I just wanted to get my money back and get out of there. Must call to book. We have had two BAD ENCOUNTERS with Palmera. When I booked out trip, it took a solid week to speak to a representative. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. JavaScript is disabled. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. These vacations are limited. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. My husband and I are both smart people and we feel so foolish that we jumped into this.