Copyright 1995-2023 eBay Inc. All Rights Reserved. by htdrag11 Fri Feb 01, 2019 6:05 pm, Post 10:11 AM. As long as tracking shows delivered your money will be released soon. I messaged seller Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. The buyer is entitled to a full refund. 10:28 AM, Well, to put in a nice way, maybe her package is wherever her manners are, I mean, how very dare the OP did'nt make the postie bring it into the house on a velvet pillow whilst riding upon a virgin unicorn, on File your non-reception with Ebay, call Ebay Customer Service (if the seller hasn't already), and tell them the story. I know they will say that you need to get the seller to open the claim, but when pressed, they will do it to avoid someone from HO riding them over their screw up .. on That's the argument the OP needs to have with eBay, not proving they were abroad at the time, which is actually irrelevant. Its not uncommon for packages to get delayed, lost, or stuck in transit. We are unable to accept for return any product received after the expiration of the RMA. A package sent with Priority Mail has to be delayed for five or more days to be considered missing/lost. $66.60. A group video call means winners will get to talk to all the members for after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions Most of our Prime packages arrive in 4-7 days, but they are usually marked as delivered within the 2 days by USPS. Smokey Robinson And The Miracles. by jabberwockOG Fri Feb 01, 2019 5:24 pm, Post I checked and the order was supposed to have been fulfilled by USPS and I went to tracking on their site as well, which also said delivered. Y Item marked as delivered but buyer says not received Go to solution wendymac54 Community Member (879feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content on 26-06-201909:54 AM The USPS service in my city is horrible in general though. Once so near the street that the package got run over. DoNotPay is invaluable when dealing with companies and their confusing policies, but we can also help you bypass tedious government procedures. I now have the Postmaster's manager's phone number and email. Also, my whole family including myself are physically not in the UK right now (passport stamps can prove), so there is no way I or someone in the family could have accepted this, meaning clearly someone has intentionally signed as me (suggests they could have known/ checked what the contents were, before accepting the parcel). Quietly & calmly explain what has happened & ask them to either retrieve the parcel or open a compensation claim based on wrong delivery from their distribution centre. What did the AP site show against the tracking number? FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. And stays It's only been there But do NOT do this until the eBay case is finally closed, as you are not allowed to have two open disputes at the same time - so one or both would be closed. Get Your Money Back in a Snap, Why Is Amazon Delivery So Slow? I am suspicious that the seller is fraudulent here. - Mark Twain. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? If your missing eBay package was sent with Priority Mail or Priority Mail Express, you can request a refund. Carrier lied. What are the most valuable 3 cent stamps?. Around here the USPS is lazy and scans things as delivered when they're put in the carrier's truck, and then at some point over the next 2-4 days the carrier actually gets around to delivering the package to the door. They had delivered to the right house number but wrong street. Unfortunately the seller was a nightmare, insisting that the In my case, the product is sold in both sites but eBay was about 7% cheaper, plus there is no (6.625%) sales tax. The latest updates and insights for growing your business on eBay, More information on our upcoming eBay UK Events. Learn more - opens in a new window or tab. Perhaps it's because the seller refused to make any effort to look into the misdelivery of the item she sent, when only the seller can do so, and not the buyer. by htdrag11 Mon Feb 04, 2019 1:24 pm, Post Blog Home Uncategorized ebay item marked as delivered but not received. I believe one time the item might have been stolen at my door - a 2nd time it was never delivered (I had video evidence). Because the seller was able to, provide proof of shipment, we cannot reverse this transaction or issue a, refund. I'm too frusrated right now. on RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. Enjoy learning & passing on knowledge. RMAs cannot be extended or re-issued. 2 quarts synthetic 5W-30. To top it off, we'll also help you claim lost assets, delay bills, locate an inmate, report stalking and harassment, or take anyone to small claims court in any U.S. state. We'll schedule a DMV appointment for you, help you get access to public records, or find out what property tax exemptions you qualify for and how to apply in record time. Since the seller have escalated the case to ebay, there is no option for me to add any futher info, no message option! In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. The seller is reliable and I've purchased from them before without any problems. described brand new, boxed and he was selling it on ebay rather than The status says the item was "Delivered to agent," so the item shows as delivered. Some buyers just don't understand the rules or really don't read them. The Financial Ombudsman Service might also be an option, but that would depend on the details of 'delivery'. Our Free Trial Card and Burner Phone products can help you try out any service without being spammed or auto-charged later on. There are CCTVs in every corner of the building.- I have been asking the serial number for the phone seller despatched, but they have been giving several reasons not to share it (parner forgot the written note in the mobile store, wife died, they don't want to help because I opened an ebay case, etc.). Seller listed 6 You will receive the item as described above, and the cover you can see in the picture as is. Remove very annoying 2 step verification process. Don't it always seem to go * That you don't know what you've got * Till it's gone. The evolution of the Pokmon Trading Card Game. by alex11 Fri Feb 01, 2019 5:51 pm, Post I read that it sometimes appears as delivered but can take an extra day so I waited. I recently signed up for Amazon Prime. If the package was sent through USPS, you can with decide to pay a visit to the post office with your tracking number and have them trace the exact shipping route. by Teague Sat Feb 02, 2019 12:11 pm, Post Electrical Model Item Brakes: Brake system Method of operation Lining . Yes! - When I did not receive the parcel in time and wanted to open an ebay case, the seller advised against it and wanted sort out on their own.- After I opened the case, the seller escalated it to ebay support and wrote "they are sending another iphone 14 pro max 512 GB as a goodwill gesture but not offer a refund" really? Origin. I cannot Last updated on Oct 28, 2022 14:04:21 EDT View all revisions View all revisions. Saturday-Sunday: Closed for Pick-Up Pick-Up Customers must provide their picture ID and order number to receive their order. Ask their neighbors or other residents whether they might have picked up the package by mistake, Visit the nearest USPS location and fill out a request form, File an online claim on the FedEx website, Contact FedEx customer support by calling, By going to the UPS Billing Center and selecting, Pick the courier responsible for the package, Answer a few simple questions and hit submit. eBay seller which, went it arrived, was not as described.The item was Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. It seems to me that your issue seems to be with Australia Post, and not the seller, yet you have left them unfair negative feedback,and smashed their DSR's. Give them the important information - date of purchase, tracking number - date and place of delivery. 05:30 PM. eBay Item Not Received but Says Delivered? File a Claim! Now, for a more friendly and polite customer there still isn't really anything I can do. With this information, you should be able to get a refund through Paypal. on What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says 'delivered in mailbox,' but there is no package, late, missed, and damaged item delivery refunds, unsubscribe you from a company's email list. Check if it was delivered to the wrong address. It's amazing how items are misdelivered and someone does sign for them. I did pay using a credit card and through paypal. I'll give them a call in the morning. I did not receive the parcel even a few days after the estimated date due to Royal mail strike. What to Do as a Seller When EBay Item Says Delivered But Never Received Note that buyers have up to 30 days after the estimated delivery date of an item to report it missing on EBay. 23-01-2014 A neighbor may have picked it up, so it is worth asking around before you contact USPS. Check out the options in the table below: To skip the nightmarish procedures, they can sign up for DoNotPay, use the Late Delivery Refund product, file a claim in a few clicks, and get the money back in minutes! If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. We can show you how you can: As if that were not enough, we can also unsubscribe you from a company's email list, stop any annoying robocalls or robo texts they are bothering you with, and cancel any service or free trial you're unhappy with or are no longer using. on It was a lot of money and I want to know what I should by go_mets Mon Feb 04, 2019 8:25 pm, Post You bought something that didn't actually exsist. 10:38 AM. If a buyer is lying, they will use any sign of doubt to prolong their claim and try to get their item for free. Therefore, I find eBay's stand here unfair. If it is regular parcel post, that is only tracked to the delivery centre, I believe. It was a $120 handbag and I can't really afford to lose that money. or RM's and in both cases I should not be penalised for it. Find It In Seconds! by NewOldGuy Fri Feb 01, 2019 5:14 pm, Post Here's how to track the package, depending on the carrier service: Beautiful coin received safely, seller highly recommended! The seller will have to prove postage to your address. Buy Marlin 336 . 26-06-2019 You can track your package by calling a USPS customer service rep, but note that the reps dont have any additional info apart from what they can find on the official website. I'm not suggesting that the seller take the hit. If your package says delivered but you never got it, then the first thing you should do is check whether there was anyone else in your property that may have accepted the delivery on your behalf. There, you will click on the Purchase history link on the left sidebar, locate the item in question, click See request details, followed by Ask eBay to step in. eBay will then review the case and respond within 48 hours. BTW, it was never sent. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. USPS Package Tracking Not UpdatingWhats Wrong? . She would have supplied the lodgement receipt to Paypal in defence of the claim as a tracking number that doesn't show delivery to "your" suburb confirms delivery to the wrong address and doesn't comply with proof of postage requirements, that is the seller didn't win the claim on a tracking number alone. by djscal Mon Feb 04, 2019 1:32 pm, Post Fortunately which prove I and my family weren't even present in the UK to accept the parcel, which means someone has falsely signed for me. I ADVISE you to seek ADVICE. Our address is 7940 S. Valley View Blvd, Suite 100, Las Vegas, NV 89139 All pick up items must be retrieved within 14 days from the date payment was recorded. If eBay determines the seller is at fault, you will get a full refund, including shipping, within an additional 48 hours. I am unbelievably disappointed. I purchased an iPhone on ebay (as it was out of stock elsewhere). limit. Our local post office pulls all kinds of tricks, including last year finding our local postman tossing thousands of pieces of mail directly in a garbage bin because he did not want to deliver them. It had tracking and was marked as "delivered" over a week ago. Buyer rang me and said they dont know how to mark the item as delivered so i said to just send me a message on ebay to say she received the item, anyone know how to mark it as delivered as my money still on hold? The seller told me she spoke with them and that I can do it. If you use our app, you'll have no trouble filing FOIA requests, passing government exams, reducing property taxes, as well as drafting legal documents and getting them notarized in a single app! You can do this by logging into your account and clicking the My eBay link, which will take you to a summary page. While the pressure is not dangerously excessive in an M1, PPU like other domestic ammunition companies, addressed this pressure issue by developing a round that duplicated the original 30-06 M2 GI spec loading with a powder similar to IMR 4895. 10,000 Per. Still nothing. Press question mark to learn the rest of the keyboard shortcuts. by djscal Sat Feb 16, 2019 1:44 pm, Post by Rupert Fri Feb 01, 2019 3:56 pm, Post There is nothing strange in the sellers listing. Another option would be to use a bit of heat to check if the flywheel comes off. receive. of oil is required for the Mow N' Stow Series engine. using the eBay app. find any useful information.Only "go to Purchases page". have never seen before. Send a message to your buyer; provide empathy, stating that you will do your best to resolve this dispute for them. Stock photos, 360 images, vectors and videos .Pairs and hatching eggs are shipped in order of full payment being received. Answer (1 of 10): Get the seller to track the item down from their end and provide you with the tracking number if you haven't already got it. I should add that we now sign up for FedEx or UPS tracking. Experienced eBay sellers and buyers, helping other users with all things eBay. They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. 11:48 PM. Is Getting a Refund for a USPS Late Delivery Possible? Just to be fair to the post office, they do deal with a ton of volume, so there are bound to be a bunch of complaints along the way. Section S12.1L of Paypal's Australian User Agreement states that Buyer Protection for items not received is eligiblewhen the seller doesn't provide proof of postage, that is when the buyer does hold proof of postage, a buyerdoesn't meet the eligibility criteriafor protection against items not received. If a buyer claims that they have not received their item, but the tracking information states that it was delivered, do not jump to the conclusion that the buyer is lying. USPS is the most trusted delivery service in the USA. If valid tracking information is showing that the item has been delivered to the intended destination within the correct time frame, as the seller you do not have to refund or otherwise resolve the situation with the buyer. on Please do not mark on the product box. In addition, right before gearing up your detective skills to work, review the email correspondence you have received from eBay and PayPal to ensure the address is correct on both sites. Why Did My Package Go Farther Away, USPS? I would RING Paypal (after the tracking check) and ask to talk to a supervisor. This happens with virtually every package we order from Amazon, I can all but guarantee it is your local post office. In some cases, if your neighbour received your mail by accident, they will bring it to you. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? I bid, I win, I pay - you deliver Message 2of 14 See Most Recent 1 Helpful Reply The seller refuses to replace the item or give me a refund. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit.