croydon council complaints about neighbours

The reply Mr X received from Ms Z said we are building lawfully and within [the] granted planning permission. Nicola Townsend: signed off decision notice. If it ever re-opens, perhaps buying a ticket to an event there would entitle the ticketholder to go and throw things at the prisoners in the dungeon ?! The Ombudsmans report says, I have called the complainant Mr X. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead. The council warned the full impact won't be known until strike day but as of Monday, February 27, it has been told 11 of its 63 schools will be shut, 16 partially shut, 16 open, and the . Re Mr. Harveys comment above, I would comment that Land registry plans (at least, those shown on the Land Title documents) rarely if ever show the ownership of a boundary fence. Croydon Council. Shouldnt be a problem. Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. Further council plans to make the town greener include an electric bicycles hire scheme. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by He has build wall in my front garden in my property. That hardly chimes with the boast of . We do not provide anout of hours service for complaints about parties. Three clicks and you're done. The planning committee approved the application. This guide is also available in Welsh (Cymraeg). Both Mr X and Mr Y learnt of Ms Zs planning application and objected. Based in Croydon and edited by Steven Downes. My own Labour-controlled Croydon Council is in debt to the tune of 1.5bn. The council said it would reply before the end of December. COMPLAINT 202004576. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. You have accepted additional cookies. Mr X also contacted Ms Z directly asking her to stop the trespass. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. At times the flooding in Lower Barn Road and Mitchley Avenue is so bad that it cuts Riddlesdown in half., And Hale concluded, The whole scheme does absolutely nothing in terms of sensitive optimisation it is pure maximisation of the site to the huge detriment of the green and open local character. Croydon council has outlined a drastic "renewal" plan that would result in extensive staff job losses and major reductions to services at libraries and children's . Venues for hire. We also use cookies set by other sites to help us deliver content from their services. Perhaps the members of the councils planning committee were still in a state of shock. It said Mr X could return to court and seek an order permitting him to remove the stanchions and recover the costs of this if Ms Z failed to comply. JR. Jroc23 Roc. He says that the smell and the cold he encountered in that Croydon council flat have stuck with him as well as knowing that repairs teams had been round and she had called the council over and over again. Deliberate delays by council officials in the processing of a formal complaint from a couple in their 90s has helped allow the unlawful demolition of a family home in Sanderstead and the start of development of a block of flats, in breach of planning permission. Although, as this website appears to have put my actual name, rather than the alias as I thought it would, I should add that this is just informal advice and you may wish to get your own professional planning or legal advice. Walls tend to stay put. Youre having a larf. The council could serve an order on your neighbour to fix the problem. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. Support and help is available for victims, survivors and their families of domestic, violence and sexual violence. Ombudsman (LGSCO) in relation to Croydon Council. The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. It was not as if the councils planners had not been on notice about the on-going boundary dispute. 16 hours ago 16h Dont worry we wont send you spam or share your email address with anyone. Croydon Council. Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. London. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. Perhaps we can apply for planning permission to excavate one? If it's an ongoing situation, keep a record of the events in a diary noting . How things have been allowed to get so bad is beyond belief. Updated 16:31, 17 OCT 2022. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Class A gates, fences, walls etc Get the most out of your neighbourhood with Nextdoor. "A planning enforcement investigation is ongoing and the ombudsman is being updated on the . For a start, theres nothing to be found anywhere on the councils clunky website that reports any part of this latest clusterfuck by the planning department. A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. Enter your email address to subscribe to this blog and receive notifications of new posts by email. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. Importantly, complaints help us to improve our services for all customers. If you have a company vehicle, a copy of the vehicle registration papers and a letter from the company stating that you have sole use of the vehicle and that it is normally parked at this address. Putting the boot in? animal camouflage reading comprehension; . If you think a vulnerable adult is being abused in any way, you can report this as a safeguarding concern. As far as I can see, Ive received nothing back so Ill take that as a No then. giving feedback There are rules about heights of structures, their maximum height alongside a boundary, the area of land that can be covered with sheds without the need for planning permission, and heights of walls, fences gates etc. michael greenspan dorie; back house for rent la puente; vertikalna pegla na paru iskustva; burlington careers sign in; party rentals jacksonville fl Stalling: the Newlands letter to Heather Cheesbrough, after the council somehow managed to ignore their formal complaint for three months. I got neighbour from hell and Croydon council dont wish to do anything. During our investigation, we could have run a piece every single night on this, Daniel Hewitt, ITV Newss political correspondent, says in an interview in the latest edition of Inside Housing magazine. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. The Council confirmed that the developer must have served notice before making the planning application. Overall the workplace culture is one of progression and collaborative . But this latest ruling from the Local Government Ombudsman effectively declares the planners to be utter buffoons. On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. rosie rivera house address 4123; kal magnesium glycinate arsenic; is captain jacks deadbug safe; doctors accepting new patients whitby Section 65 of the 1990 Town and Country Planning Act requires that a council shall not entertain a planning application that does not meet the certification requirements set out in the Town and Country Planning (Development Management Procedure) (England) Order 2015. The councils decision should therefore be revoked under Section 97 of the Town and Country Planning Act 1990. There is no discretion in that. Their reports are deliberately written in a dry, officialese. But lawyers who get fees from boundary disputes will oppose this, Having reliable and continuously updated INTERNAL plans of all properties should also be an additional (but separate) part of fire safety improvement post Grenfell. Local groceries, essential shops, parks and other amenities nearby. Silverleaf Developments made a planning application that included my land. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Croydon councillors vote against 15% tax rise. The council must pay attention to which certificate the applicant provides as it must not entertain an application with incorrect certification. Heather Cheesbrough: had her mind on other things, like a new job. A planning officers report accompanying the decision noted Mr X and Mr Ys objections, based on their ownership of some of the land on which Ms Z had built the garage. But this was changed to general boundaries in 1875 which are only indicative and open to challenge. In the mixer: if you spot some unwelcome building work going on on your property, you might want to ask the council if they have granted planning permission. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. Our approach. Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. Complaints Management; Contact Us; Coronavirus (COVID-19) Corporate Plan; Croydon Shire Planning Scheme; . The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . Or they could do the work and charge for it. 3 1 March 2021. Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. Despite the surge of opposition to the replacement of a house, the application was passed by Croydon Councils planning committee on Thursday night (January 27).. Perhaps a Government could bring in a requirement for new title pans to accurately plot all boundaries and building plans on NEW and REBUILT properties using modern surveying methods down to a very high level of accuracy eg by Satellite co-ordinates. I think there has been a breach of planning control near my property and the council has not taken enforcement action. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. Heather Cheesborough said in writing The application was accompanied by an application form in which the applicant had signed Certificate B to state that the notice had been given even though it had not (and she was given numerous pieces of evidence including a postmarked envelope) and that I had been given notice of the forthcoming planning application even thought by her own admission she knows that I knew nothing about it until after it had already been made. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. Although dated February 16 2021, the relevant unilateral undertaking was only published by the council on May 18, almost three months later. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs . A planning investigation has been opened after Croydon Council made a 'series of mistakes'.. By the early hours, rioting Talk to your neighbour. We can then serve a legal notice under the Environmental Protection Act 1990 requiring the offender to stop causing a nuisance. Until it is, it will exponentially grow as the major problem in our borough. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . Examples of nuisances may include noisy animals, loud air-conditioners and interference . Call the police. The problem is we will never get rid of the shit people in the council, because no other borough will recruit from such base material. Just another episode in the regular shambles at Fishers Folly. Normally a Councillors mail bag is full of important, but not life threatening, mail and emails regarding missed bin collections, planning issues and complaints about noisy neighbours. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. By far Croydon Council is the worse Borough ever. Croydon Council has the power to deal with noise nuisance that is considered to be a statutory nuisance. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman If you're unhappy with something we've done, please let us know. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. . If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. Everything about their lives starts to crumble and fall apart. The council will expect you to discuss the issue and negotiate with your neighbour first. The cameras had been checked by both the landlord's staff and the police and permission was granted for him to have them. Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday Labour-controlled Croydon council gave planning permission for the development in Old Coulsdon; Neighbours said the nine-flat development is 'unquestionably' out of character with the surrounding area Croydon Borough Neighbourhood Watch Association (CBNWA) is a charity with a reach of up to 29,000 residents across the whole borough. The council (so-called) planners have utterly no regard for public opinion or, indeed, the law. Condition 2 of that formal notice reads Unless otherwise previously agreed by the Local Planning Authority in writing, the development shall be carried out entirely in accordance with the following drawings and other documents submitted with the application., In the words of one barrister, The tailpiece in Condition 2, Unless otherwise previously agreed, is in my view unlawful. They remain so. They made the council aware of the dispute over land ownership and the 2018 court judgement. Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. Its as if the Regina Road scandal never happened, said the source. 28 June 2021 . Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. The same complaint that the council had been sitting on for almost three months. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. Explore. Abandoned vehicles. The site now floods on a regular basis. It seems like this website loves to stick the boot in on the Croydon Planning Department. (19%) Our approach. A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. The South Norwood protesters marched in support of the residents of Regina Road, a Croydon Council-owned block of flats that shocked when an ITV News expose aired recently. This is well established.. Tweets. Quantum Homes, their work on Pollards Hill South . Mr X and Mr Y contested Ms Zs garage encroached on land in their ownership. 3 1 March 2021. COMPLAINT 202011660. That email included . Monument Beach Bourne, Ma, The types of neighbourly behaviour which seem to generate the most complaints, and which are also behind most of the decisions to move house are: aggressive behaviour (60%) Noise Pollution. Those of us who deal with Croydons planning service are used to their incompetence but this one reaches a new level. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. Complaints should be made to the Council within 12 months from when a customer feels that something has gone wrong. please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. The Ombudsman says that there were two key points that the council ought to have considered. You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. While Plymouth City Council is in talks over a council tax increase of 2.99%. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. I Love Croydon Reviews 12 . Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House According to senior council sources, the HRA has more than 900,000 earmarked to pay for a borough-wide door replacement project but the work has been delayed because a council official has not approved the work to start. There doesnt seem to be any accountability so how will things change? Croydon, South London croydon.gov.uk Joined March 2009. Developers break the law with impunity as demonstrated time and time again. More importantly though, it not been NOT APPROVED. This includes seeking planning consent on land that is owned by someone else. United Kingdom, NEW Help improve this site by The closure, which lasts until March 2017, follows a nine-month investigation into complaints of ASB and nuisance. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, https://www.gov.uk/party-walls-building-works, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action, undertaking a review of the members enquiry process (even elected councillors struggle to get prompt replies to their questions), having more team managers respond to complaints, implementing a new complaints management system and improving communication with residents over delays in complaint handling.