The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. granularity and accuracy. 6969 W 90th Ave, Westminster, CO 80021. Daily, transaction-based visibility into your portfolio and your competitive market. Fantastic. Thank you!Original Response: Thank you for your feedback. The only reason that I keep it at this point is to pay rent. This app is notorious for forcing me to log in every time I need it. Everyone is right, this is not intuitive and a pain in the neck. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. It's clunky. Infrequent/Mild Medical/Treatment Information. Use your ActiveBuilding login information. Upon opening the app, I have to wait 30 seconds just to reach the main menu. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Unfortunately, the app is still extremely frustrating to use. ActiveBuilding puts everything in your community at your fingertips. Login. Maximize your asset value by optimizing rents while consistently reducing vacancies. Use your ActiveBuilding login information. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Developer responded to review, appreciate the dedication to their user base. Update: This type of review with specific examples is extremely helpful to us. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. We will look into this further. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The app was working fine before the unnecessary visual refresh. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Log in. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Package delivery is the secondamenity residents are interested in after fitness centers. granularity and accuracy. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. (919) 861-8342 Login Use your ActiveBuilding login information Enter your email Log in New Resident? Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. The developer provided this information and may update it over time. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! ActiveBuilding puts everything in your community at your fingertips. 403 West. RealPage Market Analytics delivers true performance data no one else has. There is no immediate change to either staff or resident day-to-day use. If you try to view pictures on a post, the window just crashes. We were very excited to talk about the new ActiveBuilding at RealWorld.. Copyright 2023 Apple Inc. All rights reserved. For example: today is the first so I need to pay rent. RealPage Analytics delivers the most accurate apartment data, trends and industry news. It is so slow, and they changed where the contact info is for emergency maintenance. And the convenience doesnt stop there. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Apps should promote digital options and self-service. Daily, transaction-based visibility into your portfolio and your competitive market. Sometimes this wont work at all. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. It was snappy, responsive, and logging in took less than a few seconds. Get Started Now Terms of Use Privacy Policy Community Connection & Engagement It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy Pinpoint drivers of submarket momentum and individual asset forecasts with greater Renter Background, Creditor Screening Issues, COVID-19 Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Not a huge deal, but even apps loading much more data start up faster. Get Started Now Terms of Use Privacy Policy Enter your email. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Have an immediate question about our products or services? This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. (Some features may not be available at your property. Thank you! We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Log in. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Enter your email. On my smartphone I was offered a coupon to allow payments at participating stores. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. We want to make it dynamic and guide users to the information and services they need.. Data privacy and security practices may vary based on your use, region, and age. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. They can even set up reoccurring payments or split the cost with roommates! Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. It doesn't really make things any easier for me at all. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Plus, staff can share news with all residents at once or send important information to only specific interest groups. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. I hope they change it soon. Original review below:iPhone 13 pro. Absolutely awful to use. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. I only open the app the pay rent, and its always something I approach with trepidation. Login. It also makes moving in easy. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Log in Terms of Use Privacy Policy Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? It's also likely to take a few tries to get in. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. granularity and accuracy. Resources, LeaseLabs We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! If you care about reputation, the best way to do that is bring an engagement solution into your software suite. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Proven to outperform the market 2-5% in every market cycle. I've noticed some improvements being made recently which is great. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Your Information is secure and will be kept confidential. You pretty much have to use it if your landlord decides to. Check out our quick video of how to set up your account here! But as soon as I went to another page it was lost, and unretrievable. It gives everyone a way to engage as a community. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login.
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