or opinions expressed within this email are those of the author and may More services are being added all the time. Summary: Ms C complains about the way the Council treated overpayments she made to her council tax account and dealt with her subsequent complaint. If you have received a penalty notice and believe it was issued incorrectly, you may be able to appeal. But we know there is much for us still to do, and we have a clear plan to drive improvement.". Housing Benefits Overpayments Officer at Sandwell Council West Midlands, England, United Kingdom. Customer Service Advisor. * To ensure Rent Proof Forms and Landlord Declarations are completed in a timely manner and sent to the relevant local authorities. Find out about Voter ID and how to get free photo ID if you need it . To be able to recover an overpayment, the local authority must: determine whether the overpayment is legally recoverable. inconvenience likely to reduce an individual's perception of service, Minor damage to any partys standing or reputation, No assistance in the commission of or hindrance to the detection of crime, Cause substantial distress to individuals, Breach proper undertakings to maintain the confidence of information Experience of Northgate and I@W (Anite) is necessary for this role. This request has been closed to new correspondence. A MoneySavingExpert.com investigation has found there is at least 230 million in overpaid tax sitting in council coffers and if you've moved home since 1993, you could be owed 100+ of it. The council will impose sanctions on the culprits and seek maximum publicity in order to act as a deterrent to others. Decision : Upheld. You cannot get Housing Benefit if you or your partner jointly, have more than 16,000 in savings and capital. Oracle invoices. The new policy and process was approved by Cabinet in February 2020, and Sandwell became the first council to attain the PLEDGE Standard. He said: "At a time where the effects of climate change and the benefits of open space for physical health and mental wellbeing have been emphasised during the recent Covid pandemic, we argue that it would be far more beneficial for the local community and the environment as a whole for this site not to be developed. there were 2,075 empty properties within Sandwell of which 392 had been empty for over two years. Sandwell Metropolitan Borough Council . Find out about Voter ID and how to get free photo ID if you need it . Marriage Schedules. The Council can ask an employer to deduct any Housing Benefit Overpayment of an employee direct from their earnings. Undermine the proper management of the public sector and its operations. Find out about Voter ID and how to get free photo ID if you need it . If you need to update your bank account details you will need to submit a new Direct Debit form, this will overwrite your existing instruction to your bank. Recovery of overpayments. 2.6 Any overpayments made by the Trust to the Direct Payments recipient will be deducted from future payments. We have now issued Council Tax Energy Rebate payments to around 102,000 residents. Alternatively you can set up a Direct Debit by calling us on 0121 368 1166. Since the last boundary changes in 2004, 72 councillors have been elected from 24 wards. The Government has intervened in the running of Sandwell Council and appointed commissioners to take charge of the trouble-hit authority. mySociety Worcestershire County Council. The consultation is expected to start on 18 October 2021 and last for six weeks. Join to connect Sandwell Council. 3.4 What is a shortfall . Already registered? . Revenues and Benefits Service . If you already have a Direct Debit set up and you wantto change the date of collectionto either the 1st, 5th, 15th or 28th monthly, or to a weekly or 4 weekly(Friday only) collection,please email rent_accounting@sandwell.gov.uk with your name, address, rent account number and state the new date or frequency you would like. The schemes apply differently in different parts of Great Britain. Universal Credit reclaims of payments on account Council Tax Reduction. Printed from https://www.whatdotheyknow.com/request/council_tax_overpayments_2 on March 05, 2023 05:45. We work closely with you and carry out research to understand your needs and wishes. Approval in effect to write-off bad debts that arent covered by the . Subscribe to our newsletter to get the day's top stories sent directly to you. Please be aware that customers have received the following texts: GOVT.UK ALERT: We have calculated your council tax. A Black Country council has warned residents of disruption as bin worker strikes are set to take place next week. The Sandwell Council Guide states regarding Non-Dependents deductions from council tax reduction: Worcester, Worcestershire. Receiving an offical caution for offence(s) committed. An overpayment occurs when there is no or reduced entitlement on either the initial decision or a revision/supersession. 61K A copy of this policy statement will be made available for inspection and will be posted on the Sandwell Council web site. overpaid a charge, or double paid a charge or are due a refund Can I apply for help with housing benefits? If you are responsible for a child or young person you may be able to qualify for child tax credits. MBC cannot guarantee that this message or any attachments are virus or An effective way of deterring potential fraudsters from committing benefit fraud is to publish the stories of those who are investigated and prosecuted. 19,339- 20,932 per annum. You can use our online services to bid for properties, report a repair and to check your rent statement. We provide commercial Grade D: 20,043 - 22,129 per annum. Oracle invoices. 2.7 Any overpayments made by the Council to the Direct Payments recipient will be automatically deducted from future payments. The leader of Sandwell Council, Darren Cooper, died suddenly on 26 March 2016, while in office. Impeded the effective development or operation of government policies. The most common Council Tax band in Sandwell is A, and the median Council Tax band is B. Over 310 street parties will be taking place across BCP to celebrate the Queens remarkable 70 years of service. [FOI #219595 email]. Appeal against a Housing Benefit, Council Tax Reduction or Discretionary Housing Payment decision - MySandwell Already registered? This led to an overpayment of council funds of 4181.68. Sandwell Metropolitan Borough Council is within the ceremonial county of West Midlands click to enlarge Map of Councils within West Midlands Download Print Quality PDF of Councils in West Midlands Councils Neighbouring Sandwell Metropolitan Borough Council Sandwell District (B) Click below to continue working. 3.0 Purpose of Payments: 3.1 The initial assessment will identify which of your needs Sandwell Education and Childrens Services have agreed to meet. Contact the council; Data Controller: Sandwell MBC Link to Data Controller's privacy notice. My Dad is on PIP Daily care component. (Depending on severity as to whether PROTECT or not). Do not click on the link in the Text, it is a scam. Localised Council Tax Support schemes provide help for people on low incomes with their Council Tax bill. Universal Credit was introduced in Sandwell on the 18th November 2018 for all new claimants who need support with housing costs. This includes the network of cash taking Neighbourhood Offices, Sandwell Councils Cashiers Services Offices, Post Offices, Paypoint, Telephone, Internet and Direct Debit. Map showing the results of the 2018 Sandwell Metropolitan Borough Council election. Housing Benefit Overpayment in accordance with the Housing Benefit regulations 2006. Click to claim refund. Job Title: Customer Service Advisor Salary: 19,339- 20,932 per annum Contracted Hours: 35 hours Location: Worcester Contract Type: Permanent The This rating has decreased by -3% over the last 12 months. This has led to 78,805 in overpayments being identified for the financial 2016/17. Find out what you need to do next. You may make a variety of payments using this secure site with most major credit or debit cards. Council tax penalty notice. The leader of Sandwell Council, Darren Cooper, died suddenly on 26 March 2016, while in office. You may make a variety of payments using this secure site with most major credit or debit cards. Start making repayments if you no longer receive benefits. How to appeal your bill. If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page. You can make payments through our automated telephone service - 0300 456 0514. Please do not ignore requests for payment, as we can help you to reach an arrangement to suit your financial circumstances. Customers will be required to quote their customer reference number. Cause significant financial loss or loss of earning potential to, or be posted on the Sandwell Council website www.sandwell.gov.uk. Council Tax and Business Rates. Publicity like this sends a clear message to people committing benefit fraud they are committing a criminal offence and that we will investigate and prosecute those who do so. notifies a decision that there is an overpayment will also set out the right of review. It is best to seek advice from welfare rights to discuss your current award. 7837396603 (07837396603) Who called me from phone number 078 3739 6603 . Please quote your reference number INT1-678558838 on all future correspondence. He added: The Secretary of State has also nominated Jim Taylor as Assistant Commissioner and expects that you will work closely with him to deliver improvement at the Council.". You will deal with the effective processing of billing and collection with regard to Council Tax, Non Domestic Rates, Business Improvement District (BID), Housing . This role is for a Income Billing Officer to cover long term sickness. Rubbish - Excess rubbish in a household garden. The council will impose sanctions on the culprits and seek maximum publicity in order to act as a deterrent to others. He was succeeded by deputy leader Steve Elling. The leader of Sandwell Council, Darren Cooper, died suddenly on 26 March 2016, while in office. Your session will expire in 0 seconds. This was Sandwell Council has Overpayments - overpaid benefit paid to managing agents is recoverable from managing agents, as the person to Sandwell Homes has comprehensive arrangements in place to enable customers to make payments. The Council Tax Energy Rebate is a 150 payment to help with the cost of energy bills.