A food runner came over to us with a to-go bag and said "Did you order this? Subscriber Exclusive The Mercantile restaurant with rooftop bar to open in Worcester next Monday, Ruth's Chris Steakhouse to open in July Updated: Mar. Please allow cookies to continue reading. 7,722 Followers. password ? Further back, I understand, there are a couple of private rooms that can seat up to 60. It took forever for the drinks to arrive. Fertel began franchising the restaurant in the 1970s, but it didn't expand nationwide until the 1990s and early 2000s, when the private equity firm Madison Dearborn Partners bought a controlling stake. Worcester is lucky to have a Ruth's Chris in town! Ruth's Chris Steak House. They have a comfortable bar with excellent bartenders. We had a nice long dinner to celebrate my Moms birthday. Ruth's Chris Steak House is an Equal Opportunity Employer. She hired an all-female single mothers staff and included her own recipes in the menu. The food was consistent and very enjoyable. Ruth's Chris Steak House Server New York, NY Easy Apply 30d+ $10.00 Per Hour (Employer est.) It was our first time here and everything was phenomenal. We wont be going back. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) Both were served hot and were great accompaniments to our steaks. Value. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. Steaks were cooked nicely. Cant wait to return! We were upset and at least one of the bartenders greeted us with a smile. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Thank you for such a great dinner experience! More Local News to Love Start today for 50% off Expires 3/6/23. Ive been 3 x in 3 weeks and Im going again on the 13 th. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Management needs to step up big time!! The prices are steep, but the food is well worth the cost. Hope to see you again soon. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . Do Not Sell or Share My Personal Information. I went Friday night it took the waitress a while just to come to our table after sitting .then rarely checked in on us . A food runner brought our appetizer and food entrees out. : $65K . This is always a great place to have a celebration of life. Both just above the norm! Reservations are recommended for large groups. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. In its second quarter financial report, the steak house announced it has signed a lease for a new company-owned restaurant in Worcester. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. COMPENSATION: $6.75 per hour. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Wine was good. He was dressed very nicely, but was not friendly and was not very organized. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. The GM was very disrespectful in the way he talked to me, My steak was hockey pucked and my cousin lamb chops was under cooked so by the time we got our food from being altered our dates food was done. Thank you. Our perfected broiling method and seasoning techniques ensure each cut of USDA Prime beef we serve arrives cooked to perfection and sizzling on a 500 platejust the way Ruth liked it. Every single thing was delicious. The upscale dining restaurant will feature 275 seats at 4 Mercantile. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. We now have 3 private dining rooms due to remodeling! Water took forever dirty dishes left on our table while several buss people and waiters walked by. I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. WORCESTER, MA Two major additions to the downtown Worcester dining scene were cleared to open on Thursday with license commission signing off on permits for Ruth's Chris Steak House and a . VERY HIGHLY RECOMMENDED. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. Service was very slow. Job specializations: Restaurant/Food Service. Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. Great experience, would definitely return. and it's Fantastic! Thats it. Merry Christmas! Below, please find related information to help you with your job search. Get hyperlocal forecasts, radar and weather alerts. Not what you expect in a fine dining restaurant. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. Community Rules apply to all content you upload or otherwise submit to this site. Service was very attentive. But she took care of it and was top notch and her service, thank you Stephanie. Paired with Rombauer Chardonnay Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. Would you please contact via private message and share more about your experience? He was dressed very nicely, but was not friendly and was not very organized. Creamed spinach - ok. Employer est. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. Ummmmm no! Go to Boston or Providence. We hope to have the chance to serve you again soon. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Ruths Chris Steak House, a chain with more than 150 locations in North and South America and Asia, opened its newest location at 4 Mercantile St. on Monday. Tripadvisor performs checks on reviews. Cookie Settings/Do Not Sell My Personal Information. OpenTable is part of Booking Holdings, the world leader in online travel and related services. No one checked or asked if my filet was cooked to my temperature request. We got seared tuna, Caesar salad, lobster bisque and wedge salad. Another thing to keep in mind our reservation was for 4 PM. now the top table in town. We left feeling like we had just been to Applebee's. I really wanted to love this restaurant and I just cant give it another try. The host came over and said "hello". Our waitress was awesome but super overwhelmed and overworked. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out. Report Job. 9 Thank WINEandTRAVEL . Every business day, WBJ Daily Report will be delivered to your inbox by noon. No one asked if our meals were satisfactory until we were almost done eating. Big disappointment. VERY HIGHLY RECOMMENDEDMore, Stopped in to the bar for an appetizer and a glass of wine. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Founded in New Orleans back in 1965, Ruth's Chris Steak House expanded from a single Big Easy eatery to a worldwide franchise with more than 150 restaurants spanning the globe. As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years. WORCESTER, MA The opening of a Worcester Ruth's Chris Steak House is likely near, with the owners set to appear before a key city board on Thursday for a license to operate a restaurant. He didn't let us know our servers name. Steak was good but the sides were cold, It was very good. Guest satisfaction is of the utmost importance to us. Thats it. Ruths Chris Steak House has confirmed to WBJit plans to open its location at 4 Mercantile St., Worcester on Aug. 1. But it got worse over time at the bar. Ruth's Chris Steak House is an Equal Opportunity Employer. Hospitality/Catering. I highly recommend it. The host left the menus on the table and said "your server will be right over". Again very disappointing. For the price, I was not impressed. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. Thank you! Again very disappointing. The food was hit or miss. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. She was fantastic. Good experience though, and it was a special occassion. I saw one server and the host was groomed, not so much for the rest. Greeted by Maren - so sweet, cheery and helpful with ordering. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. Tweets & replies. Arrived at 515, didnt get our initial drink order until 5:50 and it was wrong. The Worcester location is over 8,000 square-feet, and features three main dining rooms, including one set aside for business meetings and another for private functions. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The "Boardroom" can seat up to 55 people; The "Ruth Room" can seat up to 30 people; and the "Wine Room" can seat up to 8 people. Ruth's Chris Steakhouse is an American restaurant founded in 1965. Salmon was comparable to Burton's or Joey's Grille so the price was high for the quality/taste. Food. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Price excludes tax and gratuity. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. This is an area of town that has really been built up. Private party contact. Management kept a watchful eye on the room during this busy Saturday night. The last time we went, the service was so poor, a manager called and advised my wife that when we return they would comp a round of drinks and appetizers. You know you want it. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. But only one person at the front door???? My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. Listing for: Ruth's Chris Steak House, Inc. Part Time position. One of the managers, Paul, stopped by various tables to make sure all was going well. Worcester, MA. We hope to have the chance to serve you again soon. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. But It is what it is. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . We hope to see you again soon. We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. We hope to welcome you back in soon! The food and service were wonderful as always. The restaurant is well designed. MonThu, Sun 4:00 pm9:30 pm Hope to see you again soon. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. Worcester Sen. This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. There's also a seasonal outdoor patio along the Mercantile Center plaza. Five gripping discoveries at Milan's Museum of Science and Technology. Food, atmosphere but especially the staff was incredible. In the 2 hours we were there, several cloth napkins were all over floor along with other trash that staff just walked right past. What a mess. Restaurant, Cook, Restaurant Franchising, Kitchen Helper. But only one person at the front door???? The sides were expertly prepared. The nationally-ranked restaurant is expected to open in the downtown space next fall. Compensation: $6.75 per hour. We felt so cared for, on Christmas Eve. We hope to welcome you back in again soon! Ruth Fertel, the founder of the company, ran the first restaurant for a while after a kitchen fire destroyed it. COMPENSATION: $18.00 per hour. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. First Course: Chicken Pot Pie (August 1, 2022) - Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced today its newest location in Worcester, which is now open for business. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thanks for taking the time to leave us a great review! Second Course: Sausage Ragout Orecchiette A server walked by to the other table twice and never said a word. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. We hope to see you again soon. Popper trains people to box in a New York gym and is thought to have met the Like A Virgin star while coaching one of her children. Full job description available here: Ruth's Chris | Side Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. NEVER serve a caesar salad with any brown lettuce and try to cover it with cheese. Worcester Sen. Then enters Waleed - not sure of spelling. No one checked or asked if my filet was cooked to my temperature request. Honestly, I will not be returning to this location. It was a simple coke yes but that should not happen. Ruth's Chris Steak House. VERY HIGHLY RECOMMENDED. Ruth's Chris Steak House - Worcester is rated 4.4 stars by 173 OpenTable diners. Creamed spinach - ok. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Ruth's legacy lives on through our sizzling steaks, award-winning wine list of 200+ wines & signature handcrafted cocktails. Would you please send your contact information, including your name and a phone number in a private reply to us? Ruth's Hospitality Group now operates about 150 steakhouses across the world, and also owns the Mitchell's Fish Market chain, which is mostly spread across the Midwest. There's also a small well-chosen wine list by the bottle. He didn't wait until we sat down to hand us the menus. The restaurant specializes in fine steaks and chops, which are cooked using a broiling method and served on a 500-degree plate. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. Maren our waitress was fabulous! was an empty desk and no one said one thing to us - including the servers walking by. Dont miss out - subscribe today. We were surprised the restaurant wasnt as packed as we thought it would be. We are glad to know that you enjoyed your meal. This job is offensive or discriminatory This job appears to be fake This job or the information included is inaccurate This job is an advertisement for something other than hiring . It was uncomfortable. Wines by the glass were good as was the fine service. This place is on the upper end of the price spectrum for a decent steakhouse. Address Worcester, MA. A server walked by to the other table twice and never said a word. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. This didnt happen.. The restaurants opening has been anticipated since it was announced in August of 2019. Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) We had a great new year's eve dinner with the family. Thank you for taking the time to share your comments. It was terrific! The opening was planned for fall of 2020 but was delayed . COMPENSATION: $15.00- $17.00 per hour. Cookie Settings/Do Not Sell My Personal Information. There's also a small well-chosen wine list by the bottle. The ac has been broken in the restaurant for several days making it unbearable for my spouse and others to work. Even though we had reservations, we had to wait for another 20 min to be seated. The chain operates restaurants in Boston, Somerville, Waltham and Newington, Conn., outside Hartford. We will definitely be back. Kudos to the staff and management team for their dedication and hard work not easy to do! Please give this girl some accolades, she was attentive and kind. The potatoes au gratin were disappointing. The 8,250-square-foot restaurant includes three main dining rooms, one of which can be used as a private boardroom for business meetings, a bar and high top tables, an outdoor patio and a private dining room. Charles Bruen: (888) 766-7860. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. Well. But we noticed that there was no conversations between the staff and the customers at the bar. Stay connected! Best steak ever! Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. He was constantly interrupting us. We had to ask for bread and butter, my husband's drink refill and for the check. Food was good but nothing special. The rest of the team with her was terrific. Paired with Rombauer Cabernet Sauvignon While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Good experience though, and it was a special occassion. Steak Houses American Restaurants Take Out Restaurants. Create a new password. COMPENSATION: $18.00- $20.00 per hour. Full-time + 1. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Guest satisfaction is of the utmost importance to us. We went to Ruth's Chris Steak House last night for the first time and it was amazing. My husband and I came here for Valentines Day and we had a wonderful experience. Sign up for free Patch newsletters and alerts. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). The Worcester location will be the fourth Ruth's Chris in Massachusetts, joining Boston, Somerville and Waltham. Community Rules apply to all content you upload or otherwise submit to this site. Boiled white potatoes with melted cheddar cheese on them. As part of the pre-opening celebration for the newest location in Worcester, Ruth's Chris hosted a special dinner with community leaders, business owners and Ruth's Chris executives to raise money for the Worcester County Food Bank. Most people expect a higher level of service when you dine at a pricey restaurant like this one. This is a great addition to Worcester, and hoping it lasts because of the upper end prices. Service by Heather was even better. Truly. I ordered from Ruth's Classics menu, which was a perfect amount of food. Served with Coffee & Tea Made many mistakes. Apparently the restaurant does not open their doors until exact opening hours. Ruth Fertel opened the first Ruth's Chris in New Orleans in the 1960s and the restaurant was originally called Chris Steak House. Unfortunately, this job posting is expired. Join to apply for the Server role at Ruth's Chris Steak House. Job in Worcester - Worcester County - MA Massachusetts - USA , 01601. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. This is an area of town that has really been built up. The food was hit or miss. We had a few little hiccups in our service of the meal delivery. I wouldn't bother wasting your money. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. #RuthsChris. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. Thank you for such a great dinner experience! YouTubes privacy policy is available here and YouTubes terms of service is available here. We told him the name that the reservation was under. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Ordered a rib eye, over cooked. Food was very good, though pricey (as expected). The Crab Cakes were another winning appetizer served on their signature piping hot plate. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. It is located at 4 Mercantile Street and brings an unmatched dining experience to the. Would you please contact via private message and share more about your experience? It provides a daily update of the areas most important business news. We are sorry to hear this and would like to speak to you further. This kid had a smile that lit up the room.He added to our experience, and was very attentive. There were 5 bartenders on!! We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. One of the bartenders had a neck tattoo. The host left the menus on the table and said "your server will be right over". Thank you for your candid feedback. Patrick was our server and he was outstanding! We appreciate you writing about your recent visit with us. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. Thanks for the great review! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. more. My filet was cooked perfect and tasted wonderful. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. We plan to return with a large family party in about 8 weeks. Thankfully, we don't have to wait any longer the new Ruth's Chris, open for just under a month, is already impressing. CLOSED NOW. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. As part of the pre-opening. We appreciate you bringing your concerns to our attention and will work to ensure this doesn't happen again. Tried to get in with 8 people on NYE but the manager never called back. A new upscale steak house is coming to Worcester. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. Boiled white potatoes with melted cheddar cheese on them. (Courtesy Ruth's Chris Steak House) 2022 Matt Wright, This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, said Cheryl Henry, president and CEO of Ruths Hospitality Group. (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Im a big Ruths Chris fan and frequent Boston often for personal and work events. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number.