While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. I suspect that cruise went wonderful for most passengers. It was already cancelled twice and now 3 times. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. I got back around 90% of the cruise with a refund to my credit card. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Princess offers a very standard cruise line model when it comes to the included elements. Purchases will be added to your stateroom folio and your Onboard Credit will be automatically applied before your credit card is charged at the end of your cruise. The cruises include departures out of Hong Kong, Brisbane and Sydney. Though may other Magestic cruises have been. In fact it was the opposite. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). We make it easy for you to choose a cruise. I was told by my TA that that amount would be issued within a few months as a. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. LACruiser88, March 14, 2022 in Princess Cruises. These FCCs can be used against any holiday that is on sale at the time of booking. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Link to post Share on other sites. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. In either case, if you've booked your own airfare, you will have to contact your airline. . I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. 'Cruise With Confidence' I picked it up from previous poster . See more info here and choose the perfect Princess package for you! I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. You dont need to take any action to receive the default compensation offer. Some lines, however, may still require one or more protocols to be adhered to, either on a. Started August 27, 2021, By For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. 2 of my 3 cruises are under redeployment or reassignment (canceled). How does that work?A: PVP is refundable until final payment is due. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? NOW WHAT!?@!?@. CRUISE HIVE LTD 2008-2023. Full Refund Time Frame. My TA also said the Princess Insurance was non refundable. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Most medical expenses are covered in case you become sick or injured during your trip. Actually, it states Contact Center, my error. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. We booked Majestic April 2 and cabins were scarce on that booking. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. I have flights to Vancouver - return from Hawaii. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. You receive your refund as a future cruise credit or you. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. . Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain That's where Cruise with Confidence comes in. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Until we start seeing the FCC's showing on our records, there are so many unknowns. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Majestic is also listed to do cruises just prior and after your cruise. Life happens, however, and it's good to be prepared for when the unexpected happens. Yep, our Pacific Coastal on Majestic in May 2023 was axed. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. I was refunded all but about $500 to my credit card within a few days. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. We'll send you a weekly newsletter to your inbox. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! 42 days or less, or non-appearance. We had decided to cancel now either way. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Cruises with Princess include your food, accommodation, and entertainment. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. or even Taxes, Fees and Port Expenses (TF&PE). If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. . If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare
, and bought PVP Platinum insurance in June. I am now confident we made the right decision to cancel, as sad as it was at the time. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. We want to make your vacation the best it can be. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Sounds logical. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Well our cruise went down in price considerably after we paid our final payment. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Check "Finding Future Cruise Credits and Deposits" below for details. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Once that FCC appears, I will share the amount and the expiration date. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Thanks very much for the instruction on how to check my Princess account for the FCC. There has been a fair bit of progress in the last few days about recommencing cruising from here. I would hope FCC would be for what I paid for original cruise. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. And, now I see Australia is lifting their ban on cruise ships next month. CC Help Jenn Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. If you want to receive all your money back with no penalty, you must cancel your Princess cruise ship reservation at least 60-to-120 days before your departure date. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. Maybe I will do a land trip if Covid testing is withdrawn. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. 100% of full fare. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. I will begin doing that in another week or so. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. We got a credit which has to be used by the end of the year. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. I booked a Princess cruise about a year ago. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. PRINCESS CRUISES. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! I am one of those leaving here to cruise. Find a Bargain Please choose a vacation type. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Cancellation and Refunds. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? We pride ourselves on providing guests with great service. 1For United States and Canadian residents only, excluding New York and Quebec. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Not everyone would agree, and that's fine, we all have different concerns. That's what I was told by my TA, but it is not what I expect. Life is unpredictable but you can rely on Princess Vacation Protection. I hope to never have to deal with a cancellation again. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. CC Help Jenn FCCs must be used before their stated expiration (book by and sail by) date. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. LauraS Other items purchased prior to the start of your cruise will also be refunded. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. I was on the Diamond in Nov on a cruise tour. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Maybe it will reappear in 2024 but we were not given a choice. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. 02. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. Pro-rated . For details, see Terms & Conditions below. Sorry, my bad, I meant Grand and not Crown. That's where Cruise with Confidence comes in. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Started June 21, 2021, By No replacement cruise was offered for mine. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? The ship's Europe schedule will begin with a 12 . So, the cruises impacted are from September 5, 2023, through October 10, 2023. "Over the past year we have operated hundreds of cruises thanks to the . Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? We strongly recommend that all eligible guests be up to date with their COVID vaccines. Existing booking are frozen, but not cancelled. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service.