I was trying to get a expedited dispatch. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. My compressor stop working after 2 years. The money is one thing and the stress, frustration this has been causing our family is another! He removed the drawer, used a hairdryer to melt the ice. I'm disgusted! The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. The part was backordered. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. (3) When the defect CODE removes the sign, it returns to normal operation (RESET). 2,800 dollars. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. This was all right before Thanksgiving. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. Unbelievable! Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. Still no refrigerator. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. But waitcalled sears for repair and I get Mar 22!!!!! At $2500+ Supposedly elite refrigerator. I can't pay $500. After leaving the refrigerator compressor did not reach the point of cooling or freezing. We had at least 10 calls between Sears as well as the same amount to LG. We were concerned and called a repairman out. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. We purchased KENMORE ELITE REFRIGERATOR IN 2016. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Bad compressor, evaporator, condenser. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. I bought most of my appliance from sears. It is not even 2 years!!! In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. Still may 9th. Can't believe they are getting away with this issue. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Done with Sears forever. The ice maker stopped working; fridge is no longer cooling. car will still probably make the trip, only use $10 in gas . Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. Repair would over $800, even with compressor part replacement covered. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. This is definitely not fair to the consumer for this company to steal our money. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. I AM. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Amazon.com: water filter kenmore elite 795. . This 21.9 cu.-ft. (claimed) side-by-side Kenmore . I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Last LG appliance I will buy. no repairman will touch this refrigerator because it is junk. My issue is the machine will not stop running and its making a grinding noise. The repair service told them exactly what I said. I am currently in the same situation. All have failed except oven. The least efficient appliances consume 115% more than the common. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. The unit was made by LG for Kenmore. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. Sears has lost a customer who has been loyal to them for the last 35 years. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. went to work the next morning, only to come home to water all over the floor from the ice melting in door. Having to pay for the tech to install the new compressor based on their warranties. In 2016. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. I purchased a LG refrigerator in 2006 and been having problems with it every since. Now it's July, 2018. I would be out $1100 for repair. I would like to join the class action law suit against LG faulty compressors. Now the generator is gone. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. The average refrigerator lasts about 14 years, give or take. After 2 days, the unit was still not cooling. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Help me,please. ft.). 4.8 4.8 out of 5 stars . Kenmore Fridge is Not Cooling. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. If there is class action, what do we need to be part of it? On November 13,2018 ice maker stopped working and food in freezer started thaw Out. I am losing big from this purchase. Sears, BEware i will be filling a lawsuit against your company once all this settles. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Bought a L.G fridge freezer in November 2016. I have the same issue as many of the above individuals. 795.74023.411 on 8/7/2015. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. How can I get in on this lawsuit. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. He told me to join the lawsuit and get my money back for the LG fridge. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Our fridge was no longer cooling on October 22. I had to actually take a picture of my inside label of frig with the warranty book next to it! I think they knew exactly what was going on and I am ready to fight for what I think is right. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. The whole inside of the bottom freezer draw forms a layer of ice. I have thrown more food away in the past year, limping this thing along. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Well I thought I bought a reliable Kenmore fridge? Sears was no help. My Kenmore Elite 74015 30.6 cu. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. if nothing else i can let them know that they have bad products. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. We spend a lot of money on their appliances and this is how they treat us? Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. The freezer seemed to not be cooling very well. Start Relay Is Damaged. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. I believed that Kenmore was one of the best now I believe they re the worst. It is not working. Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. Gave Model and Serial number. How can I get redress? What can we do? My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. It is just ridiculous how much I have had to go through to get a technician. Good Lord, people RUN! Purchased in 2018. Please add us to you class action lawsuit! It will be several thousand dollars to replace them. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? LG said it is not under recall. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. com It makes icebut Ice is melting and ruined the Auger motor. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. He did say that I have a lemon, and that Sears won't do anything about it. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. At 1 year and 1 month some motherboard issue ($400). Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? AVOID BUYING LG products. I was sent to the recall group to check if this model was covered. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . No one will touch LG! We purchased May of 2016 3 years and 1 month later compressor dies. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. The first is model# 596.72003016. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. I thought this would last my family at least 10 years but only 5. Wanted refund first day ,Frank's Appliance persuaded me to keep it . The next appointment was 3 weeks away so we hired a repair service that came out much quicker. This has a LG Linear Compressor. However, LG will not honor the Kenmore Compressor warranty. Purchased a Kenmore Elite, model 79574023412 in 2016. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! You'll find it at . I still have no refrigerator. On Dec 14 the temp started to climb . LG Refuses Kenmore Refrigerator Recall Despite Defect: Class Action Lawsuit | Top Class Actions . Compressor has failed in August of 2022. The Refrigerator Door Hinge Bushing top door base broke. I didn't call Sears back and still no response from Kenmore. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Everything was defrosted. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. Just learning about Kenmore/LG refrigerators. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! Yesterday we found that it was not working. I am highly disturbed by this. Compatible Model Numbers: Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S, 3 Pack - Fresh. How can I find help? 18 months old, ice maker, and compressor have stopped working. Compressor is under warranty but I am told that the labor charge is going to be close to $450. Unfortunately, they are the only certified techs in our area.seriously?? Repair man to come in 10 days. Compressor went out in under 2 years. Nope, didn't have $ to get fixed. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Upset & Disgusted!! My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. The compressor went bad. Should be able to file a lawsuit for this. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. no wonder SEARS went out of business!!!!!!! This is disgraceful and we will never purchase anything from Sears again. going to cost you $20 in fuel. I called Sears and they couldn't get out until Jan 12th so i called a local company. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. ft. Then ice maker went out a month later. You are an example of one of those people. VERY limited income. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. We ve turned it off for now. Last LG product I ever purchase. It has all been a huge nightmare. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Only the compressor was covered. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved.