Thank you. which when you placed on the base on your table identified where you were sitting , this worked very well. As always you can unsubscribe at any time. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Planters At Bretby. with wet runny prawn sauce! In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, This means that we may include adverts from us and third parties based on our knowledge of you. first asked for an update, we were told that they were busy and there was a bit of a delay. Ordered food. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Did not taste as expected. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. - and it's a third of the price of Heinz, Consumer group Which? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Planters At Bretby Garden Centre. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Thank you for taking the time to review our Garden Centre Restaurant. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Ice skating was being thoroughly enjoyed by family groups. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Finally someone came and asked whether we had been served we said no but then she had to retake our order. This is the version of our website addressed to speakers of English in the United States. E-mail. First of all this review is for the restaurant only. Lovely food in the restaurant. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. We noticed that many people who arrived after us had already had their food. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. But then I got to the peas, these weren't even Luke warm, they were stone cold. All seemed cheap food, with little thought to the preparation. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. We visit regularly and have never been disappointed before. Eventually I went up to the kitchen and asked when our food would be really. Food not cheap 10.99 for Cottage pie more than most pub prices. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Seasonal items available, including a huge range of LED scenes/vehicles. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The salad was sadly very disappointing! Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. You will then receive an email that helps you regain access. Staff were lovely and friendly. Open full screen to view more. Service Wonderful but no Brioche Bun for Burger. cafe/restaurant was fairly busy. Poor quality food. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. 171. Anyone on or off Facebook. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The action you just performed triggered the security solution. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. By now you are in the garden centre and . Something went wrong, please try again later. Won't be revisiting. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Ranked #18 of 30 Quick Bites in Burton upon Trent. Popped in a few times for a cuppa and slice of cake, also good. This means that we may include adverts from us and third parties based on our knowledge of you. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . My husband was disgusted with the standard of the breakfast. 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My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Crockery all in good order; tea pits poured well. Food not cheap 10.99 for Cottage pie more than most pub prices. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! open in a new window open in a new window open in a new window open in a new window open in a new window . Staunton Harold. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. well I'd have thought that was fairly obvious really. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Easter chicks in the pet section were adorable. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Unfortunately I didn't time it! Then for a cup of tea. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. more details. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. queues to order were VERY slow moving. Tripadvisor performs checks on reviews. Claim your listing for free to respond to reviews, update your profile and much more. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! I love black pudding - half a piece on the plate. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. Mince pies had hurriedly been put out, with a very good price reduction on those. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. (HTTP response code 503). It was only just gone 3pm and they're open until at least 5pm. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. It started wth having to queue to find out where our booked table was. You can email the site owner to let them know you were blocked. What do you think about Bretby Nurseries? We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. The salad was very uninspiring, with no dressing. It's great that there is an ice rink in the local area that anybody can go to. Download the app Get a free listing Advertise 0800 777 449. keywords location . We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Or by navigating to the user icon in the top right. tad expensive but you know how much it is before booking and going. If you think you have been blocked in error, contact the owner of this site for assistance. More information can be found on Planters at Bretby's website . After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. To be fair, we were offered free drinks or a cake as compensation. Mince pies had hurriedly been put out, with a very good price reduction on those. Mince pies had hurriedly been put out, with a very good price reduction on those. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Crockery all in good order; tea pits poured well. I will pass your comments on to the team. But then I got to the peas, these weren't even Luke warm, they were stone cold. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. View this post on Instagram Instagram The garden centre features a Christmas lighting area. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. +44 1283 703355. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Ice skating was being thoroughly enjoyed by family groups. Called in on way back home and decided to have lunch. We always enjoy our visit here, products available and reasonably priced. more. This was the first breakfast we have had here and it will be the last. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! What Types of Materials are Ideal for a Greenhouse. I am not a great ice skater, having only been a handful of times in my life. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. This is a nice garden centre let down by poor service in the restaurant / coffee shop. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Thank you.Decaffeinated tea was easily available, at no extra cost. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Seasonal items available, including a huge range of LED scenes/vehicles. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. They dont know how to serve coffee here or serve food properly. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. Tools located, plants chosen. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Please come again soon, This is the version of our website addressed to speakers of English in the United States. What do you think about Planters At Bretby? Ice skating was being thoroughly enjoyed by family groups. not taste as expected. wouls call again if in area. What Types of Materials are Ideal for a Greenhouse. Improve this listing. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. No one at any time during our meal did anyone come to the table to check that everything was okay. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. well I'd have thought that was fairly obvious really. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. 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Your access to this service has been limited. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. I like it that they have a play area for the kids. Great garden centre. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. We've had quite a lot of families already come down to have a go on the ice. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. We also like that we can bring our little yorkie with us . 10:00 AM-4:30 PM . Note: your question will be posted publicly on the Questions & Answers page. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Garden Center. Ordered Ham, egg & chips.