essay and paper samples. Stakeholders The main stakeholders in this controversy case are the 500,000 customers that got their information stolen through the hack. November 5, 2022. https://business-essay.com/british-airways-companys-corporate-social-responsibility/. For instance: A new landscaped field extension to the parkland, which opened to, the public in 2011 continues to develop well. The story of British airways began in 1924 when four small air companies merged to form imperial airways limited. Also, the major activities of the company depend upon a number of suppliers and employees of the organization. british airways objectives 2022. Managing Change at British Airways, An Introduction, organisation development (case study of british airways ), BA Agile Decision Management - Impact 2010, Reasons to diversify in the airline business british airways, Case Study British Airways Stakeholder Analysis, 2015-06-09 Four Steps to Successful Retirement Plan Management, Improving bso services and sme performance through cleaner production, Benefit corporations changing the corporate landscape, NMIMS Solved Sem 3 and Sem 4 Dec 2021 Solution, Covid 19 impact on lenders & borrowers webinar. With bases in Johannesburg, Cape Town, and Durban in South Africa, Airlink is a premium regional airline with a wide-reaching network of cities in fourteen countries, including South Africa, Zimbabwe, Zambia and Namibia Government and regulation authorities are essential stakeholders of British Airways as British Airways have to comply with various policies and regulations of government authorities. In other words art and scienc Thus, companies are responsible for controlling the extent of harm they do to the environment, and the goodwill and responsibility they can show towards the community (Schwartz & Carroll 2003). Stakeholders Objectives of British Airways Parsa Lohani, FHEA, MCIM (Chartered Marketer) Follow HNC Tutor at Capita Talent Partnerships Advertisement Advertisement Recommended An Understanding Of Financial Communications And Investor Relations MSL 12.2k views 42 slides 2020 ADF ESG Report Final 327 views 41 slides This endeavour will be immensely helpful to the imminent climate change, which may cause great harm to human society. A financial management expert with a relative degree from the University of Melbourne, he is an expert in conceptualising and drafting assignments of management students. 3 Enhancing IAG's common integrated platform. Further disclosure of the CSR efforts of the company is also an important aspect to demonstrate transparency. Activate your 30 day free trialto unlock unlimited reading. APM Women in Project Management Conference 2019 presentation: Jason West, Key elements of it portfolio management Dipak Pimpale, Improved Business Performance Through Effective Portfolio Management, PMO for Supply Chain - Setting Up a Project Mangement Office for Non-IT, Introduction to Business Analysis - Part 2, How to Achieve Measurable Benefits Through Project and Organizational Change. British Airways exists today because of you. The main competitors of British Airways include easy jet, jet 2, virgin, etc. In this Business Analysis Training session, you will learn Case Study - Stakeholder theory and its impact on British Airways.. British Airways was founded in April 1974, although the idea first started when two small airlines joined forces and formed Imperial Airways limited, now British Airways is the second largest airline in the UK after EasyJet, British Airways has many different stakeholders including customers, suppliers, employees, shareholders, local and international communities, government authorities, and competitors. We've encountered a problem, please try again. Further, the lowering of capacity at Heathrow airport in London and the increase in traffic of European airspace also post a challenge for British Airways. Further, as the company has its hub at Heathrow, it has acquired another airline, the British Midland International. Discover the ways we're placing sustainability at the heart of our long-term growth plan. British Airways : Stakeholders Objectives, Parsa Lohani, FHEA, MCIM (Chartered Marketer). Figure 3: Comparison of economic performance of British Airways and other international Airlines. British Airways should also extend its destination services by extending its services to new destinations and by launching new flights. The funds will be used to reduce debt and help IAG withstand a prolonged downturn in travel, chalking up a first success for new CEO Luis Gallego who took over from . However, in terms of a data breach, this isn't a truly huge-scale or catastrophic data loss. 4, pp. Passenger load factor /Length 3238 The changing climate and global consensus on an agreement regarding the sustainable environment safety law is a problem for the company. The first and the foremost economic responsibility of any company is to look into the financial performance. The internal and external environment of the organization and the organistaion's stakeholders. In the beginning, the company was owned by the state government, after which it became a . If you continue, we will assume that you agree to our, Operating Profit ( million) British Airways, Total Revenue ( million) other International Airline Groups. Order custom paper and save your time for priority classes! The Perks of Technology in Communication.pdf, Odoo-Powered-by-PlanetOdoo_Thailand_Brochure_2020.pdf, Graviton Migration on AWS - Achieve cost efficiency, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. It appears that you have an ad-blocker running. In conclusion, it can be said that all the stakeholders of British Airways are important in their own ways and they all perform or in someway impact directly or indirectly on the financial performance of the company, but at the same time their financial performances and impacts vary in sizes, they are all connected to one another and the overall performance depend on all of them working together in order for British airways to do well financially. Activate your 30 day free trialto continue reading. >> Want to receive an original paper on this topic? Topics covered in this session are: Why is knowing your stakeholders important? It drives our economy, creates quality jobs and delivers aid when people need it most. This again is related to taking care of the people who keep the functioning of the company i.e. 1,155m, -95.3% On the other hand, the accounting aspect of CSR is considered as a strategy that enhances efficiency and productivity. 4, pp. Our entire team is here to provide exceptional service from our signature warm welcome to ensuring that you arrive at your destination safely. Discover modern, fuel-efficient aircraft designed for the future. Click here to review the details. "7-S's for Success" Framework- Key Success Factors for Program Success-(From Building better business cases - Nick Wensley, Babok study group underlying competencies, Building a strong business case for your investment. 1. It (British Airways) has developed leadership programs to acquire professional leaders who will be able to communicate effectively with people to get them involved and feel part of their future business decision. Tap here to review the details. Risk management by British Airways helps to prioritise and alleviate the risks that the organisation faces. Activate your 30 day free trialto continue reading. BusinessEssay, 5 Nov. 2022, business-essay.com/british-airways-companys-corporate-social-responsibility/. 4 0 obj British Airways premium economy seats are typically stocked at boarding with a pillow, a blanket, noise-canceling headphones and an amenity kit. Clipping is a handy way to collect important slides you want to go back to later. Along with this, the information regarding the aim and objective of British Airways is also discussed in a clear manner. 2021-03-04T18:35:09 Now customize the name of a clipboard to store your clips. British Airways has had numerous incidence with data breaches, but they were not as big as the one they faced last year. << Request writing assistance from a top writer in the field! There are various stakeholders in case of this airline firm: Customers In case of British Airways, there are two types of customers including business class clients and economy class . 1 Strengthening a portfolio of world-class brands and operations. View Syllabus. 83.9%, -7.8% The respondents should initially be asked demographic type of questions including age, profession, purpose of travel and have their gender verified. Training 3, pp. The company shows presence in most of the broad categories presented by Carroll except for the ethical responsibility area. The aim of British Airways is to continually strive to provide higher growth to the companies, provide greater financial performance through generation of revenue, operating profit and creating cost reduction methods. Shareholders, employees, government authorities, competitors, media, local communities, customers and suppliers are few of the most important stakeholders of British Airways that directly or indirectly impacts the working and profitability of BA. BusinessEssay. However, the process has been delayed due to geo-political reasons. Passenger load factor << Training He said the British Airways stopped its operations in Pakistan in 2008 due to security reasons, adding with the marked improvement in security situation, foreign airlines are expressing interest to start their operations here. Our people are our greatest asset explore opportunities to become a part of the British Airways team. Case Study - Stakeholder theory and its In this respect the importance of economic activity of the airline towards its employees is important, for airline is in a service sector where employees are the main touch points of the customers and the company (Phillips 2006). But not many initiatives can be segregated as purely moral duties of the company. Just Click Here. 2021-03-04T07:52:49Z The last on the list of major British Airways stakeholders are their competitors which in this case happens to be EasyJet, Virgin and other, these stakeholders has no direct financial stake in British Airways but same as the above stakeholders of the communities they could have a major financial impact on British Airways depending on the way they act for example back in the early 2000s British Airways used to be the biggest airline in the UK in terms of both passenger numbers and fleet size and destinations then in early 2004 EasyJet overtook the position by offering a cheaper tickets and probably better customer service and that resulted a negative financial impact to British Airways as most European destinations were overtaken by EasyJet. Web. Hence, the ethical and morally upright conduct of a company may be considered as socially responsible action taken by it (Garriga & Mel 2004). I was searching for details on British airways. The major components of CSR for British Airways are corporate governance, stakeholder management and risk management. British Airways is a global airline, bringing people, places and diverse cultures closer together for more than 100 years. As I know a few pilot 'social media influencers' and their effect on inspiring the next generation of aspiring pilots - I am keen to know how others feel about These papers are intended to be used only for research and reference purpose only), Copyright 2015 - 2021 Assignmenthelp4me.com 34 Becharry Road, Blacktown NSW 2148, Sydney, Australia, British Airways aim, objectives & stakeholders Analysis, Stakeholders analysis-what are stakeholders and how they impact the company, https://assignmenthelp4me.com/article-british-airways-stakeholders-449.html, Keep satisfied (high power, low interest), Manage closely (high power, high interest). There are many companies in the United Kingdom on which Universities assign assignments and sometimes the analysis part can be catchy but No worries Assignmenthelp4me is at your service. 28.2%, -59.0% With the spread of the tourism industry, it has been important to look into the social activity the companies do to ease their negative impact on society. 2001, The essential Drucker: The best sixty years of Peter Druckers essential writings on management, Harper, New York. We've encountered a problem, please try again. Clipping is a handy way to collect important slides you want to go back to later. CSR is essential for businesses, because it is in businesss self-interest to have a healthy climate in the environment (Castka et al. 2021-03-04T07:52:49Z British Airways 2012. Nevertheless, there is an inverse relation in that stakeholder 's interests might persuade a firm's financial accounting law-making.. 2 Growing global leadership positions. The basis of CSR lies in the theory of morality and ethics: A corporation can and should have a conscience, and the language of ethics has a place in the vocabulary of an organization (Goodpaster & Matthews 1982, p. 134). By accepting, you agree to the updated privacy policy. Though it is one of the major operators in the sector and has a huge international presence, the company faces financial troubles due to the imminent global financial crisis, and especially in Eurozone. << According to his theory, companies have three primary tasks: to increase the financial performance of the company, to increase the efficiency of the employees, and manage social and environmental responsibilities (Drucker 1954). The models are applied to understand CSR as a strategy adopted by a British company. A failure to include CSR into business practices adversely affects a companys performance and stakeholder relationship (Mitchell, Agle & Wood 1997). IAG combines leading airlines in Ireland, Spain and the UK, enabling them to enhance their presence in the aviation market while retaining their individual brands operations. The pioneering thinker and formulator of CSR theory for business are Peter Drucker. Furthermore, British Airways approach is to develop a strong relationship with its stakeholders. Various stakeholders of British airways include customers, government authorities, employees, shareholders, etc. View Stakeholders in British Airways.docx from BUSINESS A 1403 at Technical University of Mombasa. However, various low pricing airlines may affect the working of British Airways. Samplius is for students who want to get an idea for their own paper. Available seat km Theoretically, BA could be fined as much as 20 million or 4 percent of their global turnover - whichever is higher (and in BA's case this would be the global turnover figure). You can read the details below. The third most highest financial performing stakeholders of British Airways are the customers, those customers are both from locally and internationally, 58% of them were male in the financial year 2016 and the rest 42% were female according to British Airways, the average annual personal income of their customers is little over 56,000 and their average age is 48, the total annual passengers of British Airways in the year 2016 was 45.9 million in which 6.1 million of those were domestic and the rest 39.8 million customers were international passengers from four different continents except Australia which according to British Airways annual financial report generated more than 1.7 billion in the year 2016 and that shows how financially important customers are to British Airways business. Send assignment task file through whatsapp! (British Airways 2012, p. 40). (Disclaimer: The reference papers provided by Assignmenthelp4me.com help in serving as a model paper for students. Privacy statement. Activate your 30 day free trialto unlock unlimited reading. Influence and Financial Importance of British Airways Stakeholders. By accepting, you agree to the updated privacy policy. Business Analysis Our free knowledge base makes your In addition to the above aspects, British Airways has diversified its product offering, hence maximising its cash flow. Assignmenthelp4me.com is a prominent and proficient assistance provider to the students of Australia, Canada, India, New Zealand, the UK, the USA, who keenly keep on searching for online writing help and guidance regarding assignment help and academic papers. 3, pp. British Airways CSR (Corporate Social Responsibility) Analysis. CSR is defined as the evaluation of the impact of a companys actions on society and the environment. Other monetary awards are given to the staff, which are believed to have a direct connection to the key performance indicators of the company and its environmental and social responsibilities. % Free access to premium services like Tuneln, Mubi and more. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. British Airways is one of the leading premium airline groups operating mostly from the United Kingdom. Do not sell or share my personal information. British Airways respond to fulfil their responsibilities to the stakeholders. 2022. The company should manage its competitors and suppliers all the time to gain a competitive advantage in the industry and to provide effective services to customers. An analysis of the CSR activities of the company as disclosed in its CSR report of 2012 is done using this hierarchical structure, which is then segregated based on the CSR activities presented by Caroll (1991). Alex Cruz is stepping down as chairman and chief executive of British Airways as its owner, International Airlines Group (IAG), reshuffles top management to tackle the worst crisis in aviation. Therefore, in-depth and thorough measurement and research are in place to provide this important information." (British Airlines, 2010) Customers are important not only to BA but to any business no-one can . to British Airways and stakeholders Significant investment in technology will be required. Objectives and social responsibilities of business. Further, British Airways also provides various financial and motivational incentives to its employees such as effective remuneration packages, discounts on flights, training opportunities, etc. Using this tool, the stakeholder groups will be analysed based on their Power (the ability of influence of the organisation) and Interest (how interested they are within the organisation). The SlideShare family just got bigger. 132-141. Found a great essay sample but want a unique one? Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Retrieved 27 December 2019, kokemuller, N. (2019). British Airways is the flag carrier airline of the United Kingdom, based in Waterside, near its main hub at London Heathrow Airport. The main objective of British Airways is to focus on aviation business, help people to move from one location to that of another and they will also help their customers in also moving the cargo. endobj Along with this, various discounts and offers are also provided at regular intervals to attract large number of passengers. Speaking Polymath is a vibrant and insightful blogging platform that presents intelligible articles and extensive guides on a wide spectrum of academic and corporate fundamentals. In this case, the reward system in place for the employees is an important unit to understand the fulfilment of the economic responsibilities (Cowper-Smith & Grosbois 2011). The companys participation in the London Olympics and Paralympics games had made it successful. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination. If youre a journalist and have a press enquiry, please contact our Press Office. 2 0 obj Available seat km /First 774 The additional price points and Short Haul Basic content will be available through any trade partner connected to British Airways' NDC APIs and through the airline's direct channels. Further, identification of the problems related to corporate governance without a proper reporting system is also a difficult task. How Do Stakeholders Influence Business Activities?. At the end of the article, some recommendations are given that will help British Airways in increasing the competitive edge of the organization and also to increase customer satisfaction appropriately. Reuters By Theo Leggett Business correspondent, BBC News British Airways was once seen as a national champion, a potent symbol of the country's commercial prowess and - as the airline itself. writing task easier. The company strives to reduce its carbon footprint. Number six on the list of stakeholders due to their financial performance are the local and international communities, those communities include people who live in the UK and some around the world, first these stakeholders normally do not perform well financially in British Airways but they could have positive and negative impact that could possibly influence the general financial performance of the company, for example after there were a huge protests organised by the local community and the climate change activists in London city airport in October 2019 against British Airways huge amount of carbon emissions to atmosphere has led to British Airways to announce a new measures which could cost millions of pounds to reduce its carbon emissions, those investments could create extra jobs and lift up the companys reputation which then could result more customers and eventually more income and profits, although it started with protest you could actually see the amount of financial these stakeholders could have. - Ensuring British Airways' aircraft cabin appearance and safety standards are met. A higher power has been found to exist with customer and government authorities which provide that demands of customers and actions of government can directly influence the working of British Airways. "British Airways CSR (Corporate Social Responsibility) Analysis." Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. 2, pp. Our vision is to be the worlds leading airline group on sustainability. British Airways provide regular training to its staff members to increase the performance efficiency of its staff members. He said the Aviation Division is fully committed to provide all out facilities to various stakeholders in aviation. 1. 1. /Outlines 5 0 R 26,706m, +3.5pts British Airways has faced certain ethical issues with their key stakeholders. March 3, 2023 Review the Latest British Airways People & Culture Business Partner Jobs Opportunity. By accepting, you agree to the updated privacy policy. . Further, the low cost carriers are injurious to the companys revenue as they compete fiercely at low price points.